Job Description

UX Researcher

Corporate Headquarters

It's all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications.
• Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.
• Create test plans, deliverables and presentations to communicate insights and guide business decisions.
• Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

• Bachelor's Degree in User Experience (UX) Design / Research, Psychology, Human-Computer Interaction (HCI), Anthropology or related field.
• 2+ years of UX research experience.
• Experience facilitating collaborative workshops.
• Excellent analytical, time management and communication skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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